Refund Policy

At, Digitalmartsolutions.online, we strive to ensure customer satisfaction. If you are not completely satisfied with your purchase, we are here to help. To understand your rights and options, please check the guidelines for refunds below.

1. Eligibility for Refund
   1. You may request a refund under the following circumstances:
      • The product you purchased is defective or is not working
      • You have experienced technical issues that our support team has been unable to resolve.
      • The product you received does not match the description provided on our website.

      Please note: Refund are not applicable for:

      • Change of mind after the product has been delivered.
      • Incorrect purchases made by user error.
      • Digital products that have already been accessed or activated.
2. Time frame for Refund Requests
   1. You can raise a Refund request within 30 days of your purchase date. After this period, we may not be able to provide a refund, except in exceptional circumstances or as required by law.
3. How to Request a Refund
   To initiate a refund, please follow these steps:
   1. Contact Us: Email our customer support team at support@Digitalmartsolutions.onlinewith your order number and a detailed description of the issue.
   2. Evaluation: Our team will review your request and may ask for additional information to assist in the process.
   3. Approval: Once your refund request is approved, we will process it promptly.
   4. Refund Processing Time
   • Approved Refund will be processed within 7-10 business days.
   • Refunds will be issued to the original payment method used during the purchase.
   • Please note that depending on your bank or payment provider, it may take additional time for the refund to reflect in your account.
   5. Partial Refund

   In certain circumstances, only partial refunds can be permitted, including, but not limited to:

   • Products returned under condition significantly different from how they were sold.
   • Refund requests made after the eligible refund period but still within a reasonable time frame.
   6. Exchange Policy

   If you would like to replace your product with another product, please contact us at support@Digitalmartsolutions.online. We support you in the exchange process subject to product availability

   7. Non-Refundable Products

   Certain products and services are Non-Refundable, including:

   • Digital products that have been accessed or activated.
   • Subscription services after the trial period has ended or the subscription has been fully activated.
   • Promotional items or discounted productssold as part of a final sale.
   8. Technical Support

   Please contact the Technical Support team at support@Digitalmartsolutions.online before applying for a refund. Providing errors can solve many problems. We strive to help you make the most of your purchases.

   9. Changes to This Refund Policy

   We reserve the right to modify this Refund Policy at any time. Any updates or changes will be posted on this page. Your continued use of our services after any modifications indicates your acceptance of the updated policy.

   10. Contact Us

   If you have any questions or concerns about our Refund Policy, please reach out to us at support@Digitalmartsolutions.online. We’re here to help!